Refund policy

HOW LONG IS THE SHIPPING PROCESS?

Tracking

 All orders will receive full tracking information via email and/or SMS text. Please allow 3-5 business days for your order to be processed.

Hollow Society is not liable for missing or lost packages once tracking shows delivered.

 

DO YOU SHIP INTERNATIONALLY?

Yes we ship to most locations, if you have a problem at checkout please email us at info@hollowsociety.com

 

WHAT IS THE RETURN/EXCHANGE POLICY?

If you have any problems please contact our email info@hollowsociety.com

MY ITEM CAME DAMAGED, WHAT SHOULD I DO?

If you received the wrong item or it came damaged, please email us info@hollowsociety.com and a Customer Representative will assist with a solution. 

 

 

WHY WAS MY CARD DECLINED?

Credit cards can be declined for several reasons. One we see most often is an error in the "Bill To" address. You must be sure that the billing address for the credit card is the same as the billing address on the order you are trying to enter. You may also need to double check the credit card number and the CVV number of your card.